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Author Topic: Get Caller ID from SRC events  (Read 2464 times)

Offline dk39dj24lsm

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Get Caller ID from SRC events
« on: May 20, 2011, 06:03:32 AM »
Hi,

I've just installed the SRC and managed to capture call start/stop events.
I can't see anywhere the caller/called ID (just the DN). How these ID's can be obtained?

Thanks,

Arian
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Offline dk39dj24lsm

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Re: Get Caller ID from SRC events
« Reply #1 on: May 20, 2011, 09:28:45 AM »
Still me!

It's obvious that the caller/called ID's are not supplied by the SRC.
These informations are available in different ways (monitoring the device with Mitai functions, or even SMDR). The question is how to associate the infos provided for example by Mitai (callid) with those supplied by SRC in order to identify the call?

Thanks,
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Offline ralph

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Re: Get Caller ID from SRC events
« Reply #2 on: May 23, 2011, 08:25:06 PM »
What are you using for Call Recording?

Ralph
« Last Edit: March 03, 2014, 08:22:58 AM by ralph »
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Offline dk39dj24lsm

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Re: Get Caller ID from SRC events
« Reply #3 on: May 25, 2011, 02:14:31 PM »
Hi,

We're developing our own  recorder since 2003, we've just joined MSA in order to be compliant with Mitel.

Arian

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