Hi All,
Hoping someone can help me.
Recently we have had a few licenses expire, and I can see that our MiVoice Business system has not synced with the AMC portal for over 6 months. I wont lie, I have very little experience with the AMC portal so Im hoping someone could possibly help me answer a few questions:
1: Which side do I sync from? Can i force the sync from MiVoice? Or is this done via the AMC portal.
2: Where is this sycn configured? Assuming we must be pointing to an address somewhere within MiVoice?
3: I have been asked to clear the Hardware ID fromt he AMC portal and to try and force the sync once I have done this. I have a big button that says, 'Clear Hardware ID'.... if I do this could I cause further issues for services that are working? What are the implications of doing this?
Any help would be greatly appreciated
Thanks!
