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Author Topic: unable to dial 0208 and 0207 numbers  (Read 2285 times)

Offline robert.moore

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unable to dial 0208 and 0207 numbers
« on: November 03, 2023, 07:41:16 AM »
I have recently ported a number from ISDN to Gamma sip trunks . The customer can dial every number except 0208 numbers . However, if they put 44 in front of the numbers i.e. 44208********* then it works . Is it a flag in the trunk group settings for this please?. Any suggestion will be very much appreciated.
Thanks
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Offline bojo387

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Re: unable to dial 0208 and 0207 numbers
« Reply #1 on: November 08, 2023, 12:13:47 AM »
What shows as the called number if you do a system "Telephony" trace while dialling 0208? and with 44?
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Offline robert.moore

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Re: unable to dial 0208 and 0207 numbers
« Reply #2 on: November 08, 2023, 06:36:42 AM »
When they dial the number 90208980****, is showing on the display as 9-8980****.
Thanks
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Offline bojo387

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Re: unable to dial 0208 and 0207 numbers
« Reply #3 on: November 08, 2023, 10:00:40 AM »
Check the entries in Own local prefix. Maybe you have 020 under National prefix or destination code. Try playing with that.
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Offline robert.moore

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Re: unable to dial 0208 and 0207 numbers
« Reply #4 on: November 09, 2023, 04:29:19 AM »
Thanks for your advised . For some reason , someone entered 20 in the destination code . I appreciate your advice , Problem fixed
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