I have been asked by a small non-profit to assist in adding and deleting users on their MiVoice Office 250 system.
One of their main concerns is that the extension number is not visible on the Mitel 5330e phones that they use. Unfortunately, I am remote to their office and cannot physically see what the end user is seeing to direct them to it. I have searched, but have yet to find instructions or directions to get to the extension of the physical device. I don't have a "live" system at the moment to look at to find this on my own.
I do have access to their AWP and am wondering if there is a way to reconfigure their devices to show the extension from within the AWP?
On my old system (3300), the extension number appeared as the last entry on the first screen.
I would like to program these devices to display in the same manner (or anywhere on the default screen)
If this is not possible, any instruction to get to the location of the extension on these devices would be the next best option.
Any help with this would be appreciated.