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Author Topic: CPN substitution  (Read 679 times)

Offline Poiuy93

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CPN substitution
« on: July 24, 2023, 06:33:17 PM »
Ext 201 has CPN substitution enabled

When call forwarding to an external number is activated on ext 201, and 201 is dialed from 301, it's presenting a DDI that neither 201 or 301 are set to present under CPN substitution.. Can't see how, any advice where to look?

 
« Last Edit: July 24, 2023, 07:06:10 PM by Poiuy93 »
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Offline lundah

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Re: CPN substitution
« Reply #1 on: July 25, 2023, 11:39:12 AM »
What type of trunks to the telco are you using? There's some COS and Trunk Attribute settings that may be involved, but those will vary by the trunk type.
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