Author Topic: Hotdesk Users/Extensions/Voicemail  (Read 1027 times)

Offline Bigpomaha

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Hotdesk Users/Extensions/Voicemail
« on: December 23, 2022, 09:57:02 AM »
Going thru a new setup in a new office and half of the staff will be hotdesking since they move around a lot.  Can a user be setup to be a hotdesk user without being tied to an extension?  If they cannot , can they have a VM setup?  Any info or documentation help would be awesome.  Thanks

Perry


Offline ZuluAlpha

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Re: Hotdesk Users/Extensions/Voicemail
« Reply #1 on: December 23, 2022, 11:29:13 AM »
You would want to tie each user to a hotdesk extension because it would also tie to their voicemail. So your devices Might look like this (I am start at extension 1000 - but this part is arbitrary since it is only to get the endpoints ready).
1#000, 1#001, 1#002... with IP Device Only service levels.

Then your hotdesk users will have actual extensions (doesn't matter what they are) with a Hotdesking COS and sign in and out of the phones as necessary. Then their keys, voicemail light, and all that other fun stuff will follow them around, regardless of where they might be stationed.

That's a gross oversimplification but I hope gets the idea across.

Offline DND ON

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Re: Hotdesk Users/Extensions/Voicemail
« Reply #2 on: December 26, 2022, 10:08:18 AM »
Hot desk users are tied to a specific extension, but not a physical telephone. Kinda hard to wrap your head around that at first.


 

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