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Author Topic: Account Code & Ignite  (Read 1222 times)

Offline bryan.wong

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Account Code & Ignite
« on: September 22, 2022, 03:57:33 PM »
Hello,

We are currently experiencing and issue with Ignite were some inbound calls account codes are available and some calls are not. Is someone experiencing the same and could there be a solution for this issue?

Thanks
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Offline billbry66

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Re: Account Code & Ignite
« Reply #1 on: October 05, 2022, 03:57:45 AM »
are all the calls delivered via the same queues
are the codes account or classification codes
what version of software
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