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Topic: DNIS Reports (Read 1051 times)
mitel361
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DNIS Reports
«
on:
April 08, 2021, 03:21:52 PM »
MiVB 9.x; CC 9.1.x:
Would like to get reports for certain DNIS'. Running DNIS reports reflect 0 calls - report runs and completes. Same for Call Accounting > DNIS Reports.
The trunk COS SMDR settings have been set to yes for years. The DNIS' exist in YSE > Devices > DNIS.
In CCC > SMDR Inspectors there are many records with the DNIS as well in MiVCR.
Anyone have an idea as to what the issue could be?
Thanks
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mitel361
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Posts: 110
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Re: DNIS Reports
«
Reply #1 on:
April 15, 2021, 02:06:25 PM »
Mystery solved...
In the Call Recorder, the DNIS' show up with 10 digit...
In YSE > DNIS' are setup with 10 digit
In SMDR, they are 7 digit.
Updated the DNIS' in YSE > DNIS to 7 digit to get report statistics.
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