Hello again: We have a phone number xxx-xxx-6300, when dialed, it list the departments you can reach by pressing the number. Well, it's never been updated and no one knows how to access the system to make the changes to the voice message and edit the numbering commands. Form 55 (Digit Translation Table) has 6300 - DID Prefix 1, Day 4000, N1 4000, N2 4000. I go to Form 17 (hunt Group) GRP1: 4000 ext numbers are 2001-2023, which happen to be the VM ext numbers. If i dial ext 4000 from my phone, it rings the VM and it's my mailbox. Any information will be helpful, thanks