Author Topic: Day/Night Mode Log  (Read 1123 times)

Offline markdamen

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Day/Night Mode Log
« on: October 05, 2020, 06:26:22 AM »
Hi

I searched before posting, and only found 1 topic from 2015 regards this.  Hopefully the answer has changed since then..

-01:268- 08:00 05-10 M3259 INF EG CP Node 1 Enabled Day Mode
-01:936- 10:05 05-10 M3259 INF EG CP Node 1 Enabled Night Mode
-01:089- 10:25 05-10 M3259 INF EG CP Node 1 Enabled Day Mode

System automatically moves from Night Mode to Day Mode at 8am, this was fine.  It's done from MCS and works well.  A user then has mistakenly put the system into night mode at 10:05, and I put it back to day mode at 10:25.

This log doesn't show the source of the change request, or extension number.  Is there another log that would include that info?

Many Thanks
Mark


Offline Tech Electronics

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Re: Day/Night Mode Log
« Reply #1 on: October 05, 2020, 06:33:41 AM »
markdamen,

The system can only be put into Night Mode by one of three things.

1. A phones designated as an Administrator to the system.
2. An OAI event through a 3rd-Party Program (i.e. MCS)
3. The System Web interface.

In the case of the MCS the server is the one putting it into Night Mode, not a particular user.

In the case of a person it would require an Extension setup as an Administrator; which is typically only one or two phones. You can look under the System > Phone-Related Information > Flags > Administrator.

In the case of the web interface only the Admin account can gain access to it and therefore it is not a particular user.

Thanks,

TE

Offline markdamen

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Re: Day/Night Mode Log
« Reply #2 on: October 05, 2020, 06:45:25 AM »
Yep - the first entry was MCS, the second entry was a user extension, and the 3rd was me using the system web interface - would just be nice if Mitel logged the source of the change to enable easier troubleshooting and diagnosis.

 :)


 

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