I don't think suite phones can be resilient... This is a hospitality only feature. If they are just regular phones that are multi-device licensed, then you just have to have the PBX Elements networked and using SDS sharing and you should be able to just assign the secondary element to the device.
hello, do you know how we can make the "multi device suite" resilient on a secondary element? my phones are declared as "multi-device" licence
in the mitel documentation they say that when the extension has a Multi-device suites license, when the primary ipbx is turned off, the extension can only call the emergency numbers and the attendant.
CASE 1:
in my case, indeed I manage to call the emergency number from a room extension, on the other hand I don't have an attendant "mivoice business console" but I use a 6940 extension for the operators.
ans I can't reach the operators .
Question 1: how can I reach extension 6940?
also, I cannot receive calls neither on the pilot number, nor on the number of the extension.
CASE 2:
If I change the room extension license from multi-devices suites to Full (ip user), and I turn off my primary ipbx.
I can call emergency, operators 6940, and all other numbers.
on the other hand i still cannot receive a call on the pilot number because the Suite menu cannot be shared with the SDS between the ipbx. I can call the room only by the extension number.
i can't tell the operators that when you are on the primary ipbx you call the pilot number, and when you are on the secondary you call the extension. because in addition, I have rooms where there are two phones.
Finally :
someone has already set up the resilience in the world of hospitality?
how can i reach my rooms when the primary ipbx is turned off?
