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Author Topic: Mitel 5550 IP Console  (Read 887 times)

Offline crimsontech

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Mitel 5550 IP Console
« on: March 10, 2020, 05:10:54 PM »
Hello all,

We have a Mitel 5550 IP console phone. Whenever the PC goes to sleep the operator goes from operator present to operator absent. We cannot have the PC to not be on sleep mode as it is on the network and is managed by group policies. Is there any way that I can set the operator to be preset even if the PC goes to sleep?
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Offline pmhaynes

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Re: Mitel 5550 IP Console
« Reply #1 on: March 11, 2020, 10:47:37 AM »
Not that i know of
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Offline acejavelin

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Re: Mitel 5550 IP Console
« Reply #2 on: March 12, 2020, 02:41:22 PM »
You can do a local GPO over-ride for the sleep issues... Talk to their IT people, they will have to allow it. Otherwise, no, the console will go to absent when the PC sleeps, period.
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Offline mark.vanderheijden

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Re: Mitel 5550 IP Console
« Reply #3 on: March 17, 2020, 09:08:32 AM »
Or use something like move mouse, it should keep the session active.

https://www.microsoft.com/en-us/p/move-mouse/9nq4ql59xlbf?activetab=pivot:overviewtab
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