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Author Topic: Networked sites  (Read 891 times)

Offline Josh7

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Networked sites
« on: January 22, 2020, 11:47:11 PM »
Hi

I have networked 2 nodes together and have imported extensions across on both nodes.

The thing is when users from Node 1 dials Node 2 users, there is no issue at all however when Node 2 users dial Node 1 users, it comes up with "Invalid Extension"

Appreciate any assistance.

Thanks,
Josh
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Offline Tech Electronics

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Re: Networked sites
« Reply #1 on: January 23, 2020, 06:11:02 AM »
Josh7,

Are you sure that those extensions show up in Nodes 2's Phone Listing for Node 1?

Go to System > Devices and Feature Codes > Phones > {Node 1}: Look for any extension that you are dialing.

Make sure that port 5570 (TCP) is allowed in both directions between controllers; NAT/Port forwarding is not allowed.

Thanks,

TE
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Offline Josh7

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Re: Networked sites
« Reply #2 on: January 27, 2020, 07:50:03 PM »
Thanks TE.

Port 5570 was allowed only on one direction and I have fixed that. The issue has been resolved.

Thank you again!
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