I have a 3300 cxii. I have a personal ring group set up with 3 single line phones. Cx wants it set up so that if there is no answer on the phones then it will ring her cell phone.
I have created a speed call (202) which when dialed will dial her cell number. I have created a call rerouting 1st alternative (#7) as normal, normal, normal, normal, this, this, this, this, 202.
I have changed the call 1st alternative on each of the 3 phones in the ring group to 7.
In the class of service(1) for those phones the call forward no answer timer is set to 12...which should be 3 rings right? (I will change it to 16 for 4 rings)
I just tested it and it rang 7 times and never rerouted to her cell.
What is the correct way to set this up so that it rings 4 times and then if no answer, calls her cell?