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Author Topic: Reporting  (Read 785 times)

Offline Bigpomaha

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Reporting
« on: May 20, 2019, 03:23:20 PM »
Is there a way to measure call volume on the 3300?  Would like to compare call volume throughout the year.  Not sure if it's possible.  Any assistance is appreciated.  Thanks
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Offline Tom2018

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Re: Reporting
« Reply #1 on: May 21, 2019, 08:29:19 AM »
Hi,
take a look at the SMDR Output. You can open a port to the mcd and record the data live or you can export the data over the scheduler

regards,
Tom
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