Guys,
I know this must be a trivial thing to most of you, but I am not sure how to approach this scenario within the 3300.
I have an MiCC IVR setup to answer calls via a Voice Hunt Group filled with Message Ports [2000].
I also have a Voice Mail Hunt Group Pilot for the NuPoint [2500] and within the NuPoint I created Call Director boxes to emulate the Workflows in the MiCC IVR.
Now, let's say the MiCC goes down for whatever reason; planned or otherwise.
What can I do, or what would be best practice, to create an automatic failover of the MiCC Voice Hunt Group to the Voice Mail Hunt Group of the NuPoint.
Thanks,
TE
