Clearing an Alarm

[bigpomaha@gmail.com]

We have a MAJOR system alarm that we now believe to be a false positive.  We had this once before a month ago and it was after a power outage.  Well we had another power glitch and the alarm is back.  Alarm says Digital Link Alarm and when i do an SHOW FAULTS i get a reply of (see attachment).  Not quite sure of the command syntax to clear it as a tech did it last time and we have to pay for her 10 seconds of time.  I will not forget it this time.  Any help is appreciated.  Please see attachment.  Thanks


Perry

[acejavelin]

DTSTAT CLEAR 5 1 2 1

Is that what you are looking for?

Also, these types of errors usually clear themselves in 24 hours.

[bigpomaha@gmail.com]

This one did not and it didn't last time either.  Thanks for teh help.  Much appreciated.

[johnp]

How many t1 circuits do you have?

[bigpomaha@gmail.com]

Just one with the 3300.  We have 3 other branch offices that all have a 5000.  Don't ask why because i still don't believe it.  We acquired the company so we had to take it.

[ZuluAlpha]

Might want to do a DTSTAT READ 5 1 2 1 LAST 24

It may be that the circuit is bouncing or experiencing loss.

[bigpomaha@gmail.com]

Well i will keep that in mind.  Seems like it happened when there was a power outage even though the system is on back up power