Author Topic: New Extension Not Showing In MiVoice Business Console  (Read 1386 times)

Offline Tim Simon

  • New Member
  • *
  • Posts: 2
  • Country: ca
  • Karma: +0/-0
    • View Profile
New Extension Not Showing In MiVoice Business Console
« on: June 07, 2018, 03:11:44 PM »
Added a new extension.  Phone works fine.  However, the new extension does not show in the MiVoice Business Console software, so our receptionist is unable to transfer calls to it.

The user has setup their voicemail and recorded their name.

What is missing that prevents the extension from showing?


Offline ghost

  • Full Member
  • ***
  • Posts: 185
  • Country: au
  • Karma: +11/-0
    • View Profile
Re: New Extension Not Showing In MiVoice Business Console
« Reply #1 on: June 11, 2018, 11:22:56 PM »
Add an entry to the "Remote Busy Lamps" form with the monitored device matching the new extensions DN


 

Sitemap 1 2 3 4 5 6 7 8 9 10