I agree ACE- The 5300 series phones were introduced in 2009. They seem dated compared to third party SIP phones. The 5000/250 has always been an afterthought. $750 million for Inter-Tel 10+ years ago. The 3300/ Business solution was always their flagship. The Mitel 250 is not competitive with cloud solutions for ACD, CRM, collaboration, mobile integration, presence, Call Recording, Ease of Programming, Setup, redundancy etc. Even the good old days of moving Axxess customers to the 5000 are few and far between...