SX2000 with message waiting issue

[rotary dial tommy]

Working on an old sx2000 lightware 34 with an even older AVT voicemail with T1 intergration . The message waiting lamps are no longer are being illPFNHFNuminated on new message received . Any ideas or where to look . Thanks .  I hate working weekends   

[ralph]

There are a couple of things to try:
1) Set up an extension with the same cos.  Manually dial the MWI on and MWI off codes to see if there is a delay between when you hit the last digit and when the lamp turns on.  If there is a delay, you'll have a digit conflict that you're going to have to find.
2) I don't know the AVT so this "depends".  Check all the ports to be sure they are not out of service.

Have you tried just rebooting the AVT?

Ralph

[rotary dial tommy]

You are right on about digit conflict the msg waiting code in the Mitel  is *29 in the AVT some how the code got to 29 . I changed it to *29 and it is lighting lamps again . The lamps are a little out  of sync but I can take care of that on Monday while they are closed except for me and the sight contact , I love working holidays . Maybe this will change their minds about getting rid of that boat anchor AVT in december I replaced the hard drive the voicemail was down . They got the ROI on it years ago . this was a good voice mail system in the 1990's .