I am trying to get an ACD Path on 3300 7.2 to go to voicemail box when all agents are logged out and go to same mailbox after 5 minutes in Queue. I can get them to go with interflow after 5 minutes in queue but when all agent are logged out they either have to wait for the interflow timeout or path goes to "out of service" depending on whether I have the "Queue Callers To Group When No Local Agents Are Logged In and Present" set to yes or no. Any help appreciated