Mitel Gurus,
So, I have a system that uses SIP Trunks for outgoing calls. When the customer tries to setup a conference it gives an Invalid error on the phone and provides an error tone in the handset.
Steps.
1. Dialed first number. OK
2. Press Transfer/Conference Key
3. Dial 8+ second number. Invalid
At that point I tried to make it work with an internal phone.
1. Dialed first number. OK
2. Press Transfer/Conference Key
3. Dialed DN 1234. OK
Since that worked I tried it a different way.
1. Dialed first number. OK
2. Press Hold
3. Dial 8+ second number.
4. Add Held
5. 3-Party Conference. OK
Now, at this point I can't figure out what the issue is with the conferencing. Hopefully someone here will have an idea that I can try out tomorrow as I have to leave the site at this point.
Thanks,
TE