We have a MiVoice Business system being set up with SIP trunks. When doing the trunk commissioning with the provider (Telstra), I'm getting SIP TRUNK errors in the logs that complain of invalid username or password.
The provider has sent me a packet from their end showing the From field as not being from my system, but rather, as if it's from their system, with the SIP registrar domain (image attached).
In case the image is not working for you, here are the relevant fields:
REGISTER sip:sbc-nsw.nipt.telstra.com:5060 SIP/2.0
via: SIP/2.0/UDP 10.8.0.212:5060;branch=z9hG4bK1052344336-335461536
Route: <sip:sbc-nsw.nipt.telstra.com:5060;transport=udp;lr>
From: <sip:PILOTNUMBER@sbc-nsw.nipt.telstra.com>
To: <sip:PILOTNUMBER@sbc-nsw.nipt.telstra.com>
Contact: <sip:PILOTNUMBER@10.8.0.212:5060;transport=udp>
I've gone through the settings in the Network Element, and the Sip Peer Profile, and I can't see an option that might be causing the From field to input the Registrar address instead of the system address. Has anyone else seen this and knows how to resolve?
I do have the MBG (as part of the MiVoiceBusiness product) set as an Outbound proxy, but the IP address in the SIP packet they sent me is for the MCD itself.
Thanks