6900 Series Phone - Direct Page and Direct Voice Call

[Tech Electronics]

Guys,

When I have the feature bits for both Direct Page and Direct Voice Calls set to Yes the Direct Page through a Page group doesn't seem to come through the phones, but the speaker button lights up. If I use the Direct Voice to any of the same phones it works as expected.

If I set the Direct Voice Call bits to No then the Direct Page works as expected.

The customer is wanting both features on the phones as it was part of their RFP for the job. Does anybody know if these features are supposed to work together or not?

Thanks,

TE

[Tech Electronics]

Guys,

I forgot to update this thread after I got it working. Apparently the system was having an IP Conflict with another device and after resolving that and a system reboot it started working as expected; the system reboot was required.

Thanks,

TE