So, a little backstory first. I work for an auction company. When we are having an auction, we have an agent call into a call center for the online bidding portion. The remote party on the phone actually listens through the handset/headset of our agent to hear the auctioneer in the background calling out bids. Personally, I think this is a crazy practice, and can't see how it can work very well, but somehow it does.
The issue however, is noise cancellation technology being what it is, the background "noise" (the auctioneer calling bids) is becoming harder for the remote party to hear.
We currently use a 5340e phone base set with an attached GN Netcom 2110 wired mono headset.
Is there any setting in the phone system (MiVoice 250 6.2) or the phone itself, to DISABLE background Noise cancellation?