Author Topic: ring group member ignoring call forward always active status?  (Read 1541 times)

Offline ausername

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ring group member ignoring call forward always active status?
« on: February 01, 2017, 11:06:42 AM »
Hey guys,

This scenario is part of another thread, but since this is a specific question on it's own, for future topic search purposes I believe it's ok for this question to have it's own thread.\


I have a ring group 4444

The member of this ring group is 3333

3333 has the feature call forward always active and configured.

When I dial 4444, the extension 3333 will ring and ignore the fact that call forward always is active and thus not forwarding the call as desired.

Am I doing something wrong?

HALP :)
« Last Edit: February 01, 2017, 11:08:15 AM by ausername »


Offline Dogbreath

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Re: ring group member ignoring call forward always active status?
« Reply #1 on: February 01, 2017, 05:14:28 PM »
That's how it works. Individual devices call forwarding settings won't affect calls to groups that device is a member of. Realistically this is the only sensible way for the system to behave - if calls to groups could be thrown off course by whatever settings the member devices have, madness would ensue!

Offline acejavelin

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Re: ring group member ignoring call forward always active status?
« Reply #2 on: February 01, 2017, 06:39:35 PM »
What Dogbreath said... but if you NEED it to "forward" to something like a cell phone, you can use mobile twinning since the twinned extension will ring for group calls.


 

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