Author Topic: MiVoice Business Backup Failure  (Read 2337 times)

Offline mszodiac

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MiVoice Business Backup Failure
« on: December 23, 2016, 10:52:14 AM »
Hi Everyone,

I'm working on a MiVoice Business running release 7.2 which is constantly reporting a backup failure alarm.

DBMS CHECK FULL does not report any errors.  When I run an immediate backup, the backup goes through successfully.  I've rebooted the MCD yesterday, checked again today, and there's a backup failure alarm again.

Has anyone seen this issue?


Offline lundah

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Re: MiVoice Business Backup Failure
« Reply #1 on: December 23, 2016, 11:46:30 AM »
Is there a scheduled backup in the Scheduler? Maybe it's trying to store a scheduled backup to an FTP server that is not available? The logs should be able to tell you what's triggering the alarm.

Offline ZuluAlpha

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Re: MiVoice Business Backup Failure
« Reply #2 on: December 27, 2016, 10:49:36 AM »
I know it sounds silly, but I've received this when the server I am backing up to ran out of storage space so the backup couldn't complete.

Offline acejavelin

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Re: MiVoice Business Backup Failure
« Reply #3 on: December 27, 2016, 08:57:51 PM »
Have you looked through the maintenance logs? Should give you a pretty clear indicator of what the problem is...


 

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