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I discovered that when I turn human answer supervision on for the user DEE will follow the routing step timer and the call will be answered by the system vm box if I do not answer on my cell phone. If the human answer supervision is off then the call does not recognize the routing steps that I have created. However, on another 5000 at a similar software release (6.1.4.64) I have a DEE user set up the same way and the routing steps operate correctly without human answer supervision turned on.