Author Topic: IP Phone Issue... Erased Main Load, phone bricked?  (Read 1311 times)

Offline Camoron

  • Jr. Member
  • **
  • Posts: 41
  • Country: us
  • Karma: +1/-0
    • View Profile
IP Phone Issue... Erased Main Load, phone bricked?
« on: March 09, 2016, 02:06:32 PM »
Hi, was having some issues with an IP phone. As per a co-worker's idea, I tried erasing the main load to reset the phone's firmware. After doing this, however, I can't seem to find any way to set the IP phone's options. Holding the volume keys just brings up something that says "Press and hold * to RESTORE DEFAULTS" and that is apparently the only thing I am able to manipulate. I can't find any way to alter IP settings for the phone now. Any help?


Offline sarond

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1404
  • Country: au
  • Karma: +73/-0
    • View Profile
Re: IP Phone Issue... Erased Main Load, phone bricked?
« Reply #1 on: March 10, 2016, 04:39:48 AM »
You can't do anything until you get the Main Load on there.

You need a DHCP server with option 125 to allow for the phone to upgrade itself.
Did you have any static settings set in the phone?

Offline acejavelin

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 4100
  • Country: us
  • Karma: +133/-0
  • High-tech, heavy metal redneck!
    • View Profile
    • Like what I do and wanna help out? Send me a donation!
Re: IP Phone Issue... Erased Main Load, phone bricked?
« Reply #2 on: March 10, 2016, 11:32:49 AM »
Sarond is correct, the phone must get it's options via DHCP, either Option 43, 125, or 128+, you can't load main any other way to my knowledge. Once the main is loaded you can specify settings like normal.


 

Sitemap 1 2 3 4 5 6 7 8 9 10