I normally work on our Avaya platform but I am being asked to resolve an issue on our Mitel platform we currently have. If more details are needed than what I provide please let me know.
Platform: 3300 ICP
Version: 6.1
This PBX is currently in our Pitt office and they are wanting to see if they can place phones in other offices and have them connect back to the Pitt location through the MPLS which will be setup with QoS/CoS. I currently have a phone in ATL where I sit that I am trying to point back to the Pitt location but I cannot get it to work.
I am trying to do this specifically without using the DHCP scope and I am attempting to do this on a Mitel 5312 IP phone. Is it possible to actually do this with the PBX version and the phone type? If so, can someone direct me on what specific static settings I need to put in the Mitel phone to make this work.
I appreciate the help, let me know if I missed anything, I just "assume" it can do this since Avaya does.