Author Topic: NuPoint w/Rec-A-Call Ports not in service  (Read 1729 times)

Offline 619Tech

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NuPoint w/Rec-A-Call Ports not in service
« on: January 27, 2017, 05:35:01 PM »
MiCollab/MiVB - Latest releases. New install licensed & for RAC. Mapping & NuPoint line group config completed. I thought I need to use 5240 & trusted, but the ports do not come into service.

Setting the ports to Full, gives me: IP Device 1 (Ext:6001) at location 01 3 01 001 01 Non-Trusted Device attempting to Register when configured with Trusted Service.

Setting the ports to Trusted, gives me: IP Device 1 (Ext:6001) at location 01 3 01 001 01 Trusted Device attempting to Register when NOT configured with Trusted Service.


Offline tlmagnus

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Re: NuPoint w/Rec-A-Call Ports not in service
« Reply #1 on: January 27, 2017, 11:04:43 PM »
Have you done a full reboot of the MiCollab after setting up the ports? 5240 and full is correct, then reboot and wait about 15 minutes.
Good luck!

Offline 619Tech

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Re: NuPoint w/Rec-A-Call Ports not in service
« Reply #2 on: February 01, 2017, 02:53:28 PM »
I was licensed, but did not realize the Rec-A-Call blade was not included in the vMiCollab OVA. Had to DL, burn to media, & install.


 

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