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MiVoice Office 250/Mitel 5000
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Message Light Not Lighting
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Topic: Message Light Not Lighting (Read 1635 times)
berkley
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Posts: 60
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Message Light Not Lighting
«
on:
May 02, 2017, 11:16:08 AM »
I have a 250 running 6.1 serv pack 1. I have the lamp programmed as a message lamp. They get the notification on their screen but the lamp doesn't light. It does work intermittently.
Any ideas would be appreciated!
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TheQueen
Contributer
Posts: 28
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Re: Message Light Not Lighting
«
Reply #1 on:
May 02, 2017, 12:56:54 PM »
What style phones are having the issue?
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berkley
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Re: Message Light Not Lighting
«
Reply #2 on:
May 03, 2017, 07:14:28 AM »
They are 5340
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Tech Electronics
Global Moderator
Hero Member
Posts: 2983
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Karma: +89/-1
Re: Message Light Not Lighting
«
Reply #3 on:
May 03, 2017, 02:44:16 PM »
berkley,
Is there a notification on the screen that there are waiting messages?
Thanks,
TE
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berkley
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Re: Message Light Not Lighting
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Reply #4 on:
May 03, 2017, 09:00:34 PM »
The screen alerts for each message but the light only intermittently.
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Tech Electronics
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Re: Message Light Not Lighting
«
Reply #5 on:
May 04, 2017, 05:02:54 AM »
berkley,
Try a new phone and see if the problem persists.
Thanks,
TE
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