Mitel 5000 - VM - You are not speaking loud enough

[nrgymover]

Two questions:  On our Mitel 5000 system, when an internal/external user calls in and tries to leave a voicemail if they pause for more than 5 seconds it will say "You are not speaking loud enough," and then it'll give the caller options to re-record, send now, etc.  Is there a way to lengthen this time, maybe pause for 10 seconds instead?  Also this seems to happen a lot with external cell phone users.  I'm guessing that even if the caller is speaking without pausing, the volume is still too low, and then the "You are not speaking loud enough," message comes on.  Anything that can be done about the volume as well?

Patrick

[Tech Electronics]

nrgymover,

I am not saying this will fix your overall problem, but you can give this a shot.

Under Voice Processor > Timers and Limits > Timers and Limits: You will have two values that you can adjust in hopes of fixing this issue.

Recording Silence Detection
Recording Silence Threshold

It also depends on what types of trunks that you have in the system as to whether you can adjust the transmit and recieve volume of calls.

Thanks,

TE