We are about to implement a CRA that allows callers to search the company directory.
However, there are a few individuals who I would like to remove from being listed in the company directory. We don't want cold callers and other undesirables to be able to reach our senior management directly.
I could just remove their names, but this would cause issues elsewhere, such as how they are listed in the MiCollab chat client.
Does anyone know of a solution for this? Thanks!