Failed Hard Drive - Need Image to reinstall - 3300 CX ii

[jes.amos]

I'm assuming that the hard drive is cooked in my clients Mitel 3300 CX ii as it just goes into a boot loop and when I connect to the console I see "
_Src/dosFsLib.c : Malformed boot sector. Offset 0, value 0.
0x41bc900 (tAppStartup): D:/CMViews/ICP3300_12.0_CMView2/System/vxImages/vxImgCommon/vxImgCommon_Src/dosFsLib.c : Ensure this device is formatted and partitions are properly handled.
0x41bc900 (tAppStartup): D:/CMViews/ICP3300_12.0_CMView2/System/vxImages/vxImgCommon/vxImgCommon_Src/dosFsLib.c : Malformed boot sector. Offset 0, value 0.
0x41bc900 (tAppStartup): D:/CMViews/ICP3300_12.0_CMView2/System/vxImages/vxImgCommon/vxImgCommon_Src/dosFsLib.c : Problem finding volume data, trying to use the next block as boot block."

Problem is I inherited this system and have no idea where to get an image/rom/software to load on a new disk.  Can anyone point me in the right direction?

[wiseguy]

You can download software and instructions from Mitel on Line. The recover procedure including the replacement of HD is in the Tech Handbook.

[jes.amos]

I saw the recovery instructions but can't find the rom anywhere.  The mitel site only seems to have product info sheets.  Can you provide a link to the download site?

[bluewhite4]

You have to be a Mitel certified tech in order to have access to the downloads. I'm assuming based off of your last comment that you're not.

You would need to reach out to the Mitel partner that sold the system in this case for the software, as well as the licensing information which you'll need.

[jes.amos]

Correct and the Mitel partner who set up the system initially is not around anymore (or bought it off the grey market and was never certified in the first place).  The closet partner is 200+KM away.  I'm in talks with them to get the files.  Thanks.