Mitel Forums - The Unofficial Source
Welcome,
Guest
. Please
login
or
register
.
Did you miss your
activation email
?
1 Hour
1 Day
1 Week
1 Month
Forever
Login with username, password and session length
News:
Welcome to Mitel Forums. The Mitel resource - by techies, for techies...
Home
Help
Search
Calendar
Login
Register
Mitel Forums - The Unofficial Source
»
Mitel Forums
»
MiVoice Office 250/Mitel 5000
(Moderator:
Tech Electronics
) »
Mitel 5000 - simultaneous ring question
« previous
next »
Print
Pages: [
1
]
Go Down
Author
Topic: Mitel 5000 - simultaneous ring question (Read 2730 times)
nrgymover
Jr. Member
Posts: 33
Country:
Karma: +0/-0
Mitel 5000 - simultaneous ring question
«
on:
June 26, 2015, 01:59:16 PM »
Hello,
I’m trying to understand how my Mitel 5000 system rings both users (6467 and 6545) simultaneously. I know how hunt groups work but this seems different. It's hard to explain so I have put it into a word doc with pictures.
Patrick
Logged
NTEDave
Global Moderator
Hero Member
Posts: 502
Country:
Karma: +11/-0
Re: Mitel 5000 - simultaneous ring question
«
Reply #1 on:
June 26, 2015, 03:24:05 PM »
In the hunt group these extns must be configured as a List of some kind, either Phone or Hunt Group Member.
Double click the hunt group, double click members, you should see a list in there rather than individual members.
Logged
nrgymover
Jr. Member
Posts: 33
Country:
Karma: +0/-0
Re: Mitel 5000 - simultaneous ring question
«
Reply #2 on:
June 26, 2015, 04:01:10 PM »
We do have hunt groups and them seem pretty straight forward. However I cannot find any hunt group that points to both of these users. I've checked many places but I'm still stumped. There is also nothing relevant in their 'Devices and Feature Codes > Phone' settings either.
Logged
DND ON
Global Moderator
Hero Member
Posts: 908
Country:
Karma: +23/-0
Re: Mitel 5000 - simultaneous ring question
«
Reply #3 on:
June 26, 2015, 04:10:17 PM »
Two thoughts:
Is there a Secondary Call key on the second phone, showing the first phone.
Is there DEE set up on the first phone, linking it to the second phone?
Logged
Tech Electronics
Global Moderator
Hero Member
Posts: 2983
Country:
Karma: +89/-1
Re: Mitel 5000 - simultaneous ring question
«
Reply #4 on:
June 26, 2015, 04:50:06 PM »
Nrgymover,
Look under each phones programmable keys and look for a Secondary extension. Also look at their key maps.
Thanks,
TE
Logged
nrgymover
Jr. Member
Posts: 33
Country:
Karma: +0/-0
Re: Mitel 5000 - simultaneous ring question
«
Reply #5 on:
June 26, 2015, 05:00:20 PM »
Thanks all for your help. I found my solution. The setting is actually under 5000 CP > Users > %name% > Dynamic Extension Express
Logged
Print
Pages: [
1
]
Go Up
« previous
next »
Mitel Forums - The Unofficial Source
»
Mitel Forums
»
MiVoice Office 250/Mitel 5000
(Moderator:
Tech Electronics
) »
Mitel 5000 - simultaneous ring question
Sitemap
1
2
3
4
5
6
7
8
9
10