Author Topic: Remote Support  (Read 1961 times)

Offline Hershel

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Remote Support
« on: March 12, 2015, 05:56:59 PM »
Sorry for what is likely a pretty basic question but I can't seem to find my old "notes" on this and am I not nearly experienced enough when it comes to the network end of things.

On a 5000 if all I want to do is access the DB programming via Mitel SAD which ports need to be forwarded?

Thanks


Offline NTEDave

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Re: Remote Support
« Reply #1 on: March 12, 2015, 07:32:15 PM »
4000 if it's an old SW version 44000 if its a newer one.

TCP

there are other ports for web and SSL but the ones above will get you into configure.

Offline Hershel

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Re: Remote Support
« Reply #2 on: March 12, 2015, 11:49:27 PM »
4000 if it's an old SW version 44000 if its a newer one.

TCP

there are other ports for web and SSL but the ones above will get you into configure.

Are those other ones 443 & 22 respectfully?

Offline Tech Electronics

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Re: Remote Support
« Reply #3 on: March 13, 2015, 07:41:26 AM »
Hershel,

You normally do not want to open up the system remotely for Web or SSH and leave it open all the time. That being said you can shut down those services and also change those two ports as well if you don't want them to be standard ports; hint hint.

System > IP Settings > WEB/SSH Settings

As for the SAaD programming the two ports still exist and can also be changed as well.

System > IP Settings > Listening Port (Secured) 44000 and (Unsecured) 4000

There is also some security measures you can utilize to lock down(out) threats from accessing the 5000 as well, but that is a little more advanced and normally only needed if a system is being attacked. This is how we secure the system against attacks on port 5060 so that the phones still work, but only from known locations and everything else is ignored/blocked.

Thanks,

TE

Offline mitelengineeruk

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Re: Remote Support
« Reply #4 on: March 13, 2015, 06:17:23 PM »
Massive issues opening port 22. Seems to be the most common hacked port. Either don't open that port or lock it down to source IP at the customers firewall.


 

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