Call Trace Commands

[JasonTL]

What is the best call trace command to capture first and second alternative routing? I would like to capture a call through first and second alternatives to make sure it is going through correctly. For this example I am wanting to ring the main line (ext. 100) ring twice then move to ext. 101, ring twice then move to a call queue ext. 102.

J

[jrg0852]

Here is a doc. on the traces and what they indicate. Someone else will have to chime in on your specific question. Thanks..........

[pmhaynes]

more of the same
http://www.phonesystemhelp.info/how-to-use-ccs-trace-mitel-3300/

[JasonTL]

Thanks for the .pdf. I think I got what i am looking for.


J