I need a sanity check.
CXi running 9.0.3.15 with 1x T1/E1 Framer and an ASU. I have alarms saying
DSP Status Total: 5, Unavailable: 20%
VM Port Status Total: 16, Unavailable: 75%
In maintenance commands, SHOW STATUS DSP shows all five DSPs as ACTIVE. Doing STATE EXTENSION <vm port #> shows the first 4 as Idle and the rest as Out of Service.
I performed a programmed reboot overnight, but it hasn't resolved things. Calls in/out are OK, but those resources are still missing. I'm confused by the DSPs all showing as active. I didn't set this system up, so I double checked the Technician's Handbook and it looks like I should have 5 DSPs and 16 VM ports in this configuration, so I don't believe I have a misconfiguration. Do I have a faulty T1/E1 card, or is there something else I can do to resolve the alarms and get the VM ports back?