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Author Topic: unwanted calls  (Read 1372 times)

Offline Billybob

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unwanted calls
« on: April 28, 2014, 12:12:03 PM »
Hi,
  I have an extension here which receives 30-40 calls a day, and every time she answers just gets dial tone. How can I eliminate this? Thanks.
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Online ralph

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Re: unwanted calls
« Reply #1 on: April 28, 2014, 01:39:23 PM »
First we need to know where these calls are coming from.
If they're externally sourced they isn't much you can do other than try and track down the offenders and get them to fix their problem.

Is there caller ID when the calls come in?
Are there SMDR records for the call?

Ralph
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