« previous next »
Pages: [1]   Go Down

Author Topic: UCA  (Read 1553 times)

Offline mevans1974

  • Jr. Member
  • **
  • Posts: 45
  • Country: bs
  • Karma: +0/-0
    • View Profile
UCA
« on: April 03, 2014, 12:01:57 PM »
Hi,
We have a issue with our UCA we have 2 access codes to dial out. we can dial out using 9 on the uca with no problem however we are unable to dial out using 8 access code.  We can dial 8 from our desk phone just not the UCA.
Logged

Offline Mattmayn

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1069
  • Country: vi
  • Karma: +14/-0
    • View Profile
Re: UCA
« Reply #1 on: April 03, 2014, 03:03:08 PM »
Are you having UCA insert the 9 automatically? If so, I'm not sure if you can have two leading digits.

May I ask why you are doing this? Is it for restriction? If so you may be better off using the COR features.
Logged

Offline mevans1974

  • Jr. Member
  • **
  • Posts: 45
  • Country: bs
  • Karma: +0/-0
    • View Profile
Re: UCA
« Reply #2 on: April 04, 2014, 07:51:38 AM »
We have 2 carrier for LD calls when a user want to make a LD call they will dial 8  which is a VOIP services but not always reliable.
When all else fail then we would dial 9 for that LD call.


I don't have the UCA inserting a 9. If a UCA user want to dial they would put the 9+ there number. the problem here is if they dial 8+ there number they get a busy right away.
Logged

Pages: [1]   Go Up
« previous next »
 

Sitemap 1 2 3 4 5 6 7 8 9 10