Hello all,
I have recently taken over administration duties of our company's 6 Mitel 3300 systems. (Number 7 and 8 are on the way). I ran into two problems today that I hope you guys can point me in the right direction with.
1. My IT director has decided to enable email alerts on the various mitel systems. We have some systems that are on the newest administration software and I can find the options to send the emails under the alarms menu. However we have 3 older systems that have an older interface (Not sure of the version) and I can't find the option to send alerts. I added our mail server and the email address to the system options I just can't find where to enable the emails on these systems.
2. On one of our systems it says there is a major alarm. It is a security alarm. We put it show faults security. But the major alarm didn't clear. We had it show alarms and it said "No Alarms" We logged out and logged back in, still says Major Alarm. Any idea how to clear it?