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Author Topic: transfer call issue from console  (Read 1871 times)

Offline dan1212

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transfer call issue from console
« on: November 09, 2013, 09:52:41 PM »
when I receive a call from the 5540 console (reception)  internally, I can't transfer the call  or put it on hold.
Is this normal?
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Offline johnp

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Re: transfer call issue from console
« Reply #1 on: November 10, 2013, 12:46:58 PM »
Yes
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Offline dan1212

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Re: transfer call issue from console
« Reply #2 on: November 10, 2013, 09:28:22 PM »
Is it possible to change this, so users can transfer calls from reception (5540 console)?
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Offline johnp

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Re: transfer call issue from console
« Reply #3 on: November 11, 2013, 05:58:44 AM »
No
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Offline LoopyLou

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Re: transfer call issue from console
« Reply #4 on: November 13, 2013, 08:51:02 AM »
A user can't place an attendant call on hold therefore can't transfer it.
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