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Author Topic: maintenance commands - tracing a call  (Read 6173 times)

Offline LeoAbse

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maintenance commands - tracing a call
« on: October 02, 2013, 01:13:29 PM »
Mitel 3300 MCD 4
For an incoming external call which routes via forwarding through a couple of different routes is there a command like a trace or monitor so I can see where the call is going ? Thanks
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Offline lundah

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Re: maintenance commands - tracing a call
« Reply #1 on: October 02, 2013, 03:00:32 PM »
Assuming the call hits either an ISDN or MSDN/XNET/IP trunk somewhere along the path, you can use CCS Trace.
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Offline jrg0852

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Re: maintenance commands - tracing a call
« Reply #2 on: October 03, 2013, 10:59:35 AM »
I have attached a doc that tells you the traces and the meaning of the print outs. Tell me if this helps. Thanks.
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Offline LeoAbse

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Re: maintenance commands - tracing a call
« Reply #3 on: October 03, 2013, 11:30:26 AM »
It does - Thank you for taking the time - Cheers
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