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Author Topic: mwi on mitel 5000 and nupoint  (Read 2014 times)

Offline markdevoll

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mwi on mitel 5000 and nupoint
« on: July 09, 2013, 01:11:49 PM »
anyone know of issues between a mitel 5000 and nu point. from time to time the light doenst come on and later it will.. the nupoint is connected to one mitel 5000 and networked across a wan link to the one having issues. users are not complaining about any other vmail issues.
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Offline bhackbarth

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Re: mwi on mitel 5000 and nupoint
« Reply #1 on: July 09, 2013, 05:00:01 PM »
In my experience, Mitel 5000 and NuPoint don’t get along very well. There are issues with ports locking up and staying busy.
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Offline markdevoll

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Re: mwi on mitel 5000 and nupoint
« Reply #2 on: July 09, 2013, 05:53:02 PM »
what is the fix?
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Offline bhackbarth

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Re: mwi on mitel 5000 and nupoint
« Reply #3 on: July 10, 2013, 01:08:23 AM »
Treat them as incompatible, basically. Sorry if you inherited the system that way. I think the main reason for the incompatibility is that NuPoint is a Mitel product and the 5000 is really an Inter-Tel product.  Mitel Tech support may help but for me it's just a waste of time to mess with when they were never designed for each other to begin with.
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