Hotline feature - Setting time seconds for the call to PO

[steve75]

Hi Guys,
i need to setting a bathroom alarm into a hotel\motel configuration.
When a guest pull the emergency cord, should start a call to the Post Operator.
The "HOTLINE" feature allows me to do this.
There is the possibility to set a time (in second, i suppose) for a Hotline feature to make a call to the PO?

Or, do you recommend other solution?

Thank to all!
Steve

[matthew]

Your best bet would be to click the Help link when logged into your system and search for Hotline. There's a few ins and outs that are worth reading straight from the documentation.

[LoopyLou]

No there is not. You go off hook it calls. Your button push is simulating the off hook so if you push the button it calls. No timers.

[steve75]

Thank you all for the answers. Obviously online help has been read several times, without finding any solution.

Steve

[wiseguy]

A workaround for Delayed Hotline function is to use the Intercept Handling. If a phone goes offhook and obviously there is no extension without a number. After expiry of the First Digit timer in the COS the caller will be intercepted and connected with the number setup.

[ralph]

A workaround for Delayed Hotline function is to use the Intercept Handling. If a phone goes offhook and obviously there is no extension without a number. After expiry of the First Digit timer in the COS the caller will be intercepted and connected with the number setup.

We've used this a lot in hospital environments.  If a patient knocks a phone off but doesn't dial anything then a call would be generated automatically to the nurses station for that floor as an alert to check on the patient.

Ralph

[steve75]

Thank you!
Great idea! I try this solution!
Steve75

[LoopyLou]

Make sure you lock down the COR of the phone because with the intercept method the phone is functional. The benefit of a hotline is it goes to one place only.