Hi,
We have a Mitel 3300 system and i'm trying to figure out where i can an entry for a emergency contact number. I can see within system speed calls that 999 has already been added and if dials it calls 9999 (first 9 being there for an outside line) i've tried adding the entry 111 as the speed call number with the actual number being 9111 but it doesnt appear to work. It does seem to be half way there though phone takes a while before returning access denied. Is there a COS entry i need to enable for this or any other issue that i've missed?
Thanks in advance