« previous next »
Pages: [1]   Go Down

Author Topic: ACD Reports  (Read 3162 times)

Offline gimitel

  • Sr. Member
  • ****
  • Posts: 205
  • Karma: +0/-0
    • View Profile
ACD Reports
« on: May 09, 2012, 03:09:56 PM »
Hello Mitel friends,

I am building an ACD Call Center on my Mitel 3300 ICP Cxi. Every month i want to generate a ACD Report. Is there a way i can generate the acd report without buying expensive hardware or software ?

Regards,

gimitel
Logged

Offline ralph

  • Mitel Forums Admin
  • Hero Member
  • *****
  • Posts: 5767
  • Country: us
  • Karma: +469/-0
  • Published Author: http://amzn.to/2dcYSY5
    • View Profile
Re: ACD Reports
« Reply #1 on: May 09, 2012, 03:17:45 PM »
What software are you using for reports?
PrairieFyre will do this.

Ralph
Logged

Offline bluewhite4

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1041
  • Country: us
  • Karma: +20/-0
    • View Profile
Re: ACD Reports
« Reply #2 on: May 09, 2012, 03:22:09 PM »
I am unaware of any free software to allow for ACD reporting.
Logged

Pages: [1]   Go Up
« previous next »
 

Sitemap 1 2 3 4 5 6 7 8 9 10