Name display on 5320/5330

[milenmar]

Hi all

When doing a phone book search from a 5320 or 5330 we type in the surname and hit the 'lookup' button.

However, it currently only displays the lastname followed by the first initial of the forename..... is there anyway to get it to show the full name (obviously realise there's a character limit)...

The way I've found to do this is in the directory name is to remove the comma that separates the first and last names....but that's a bit rubbish as it means when that person then calls someone the display of their name is backwards.

For example, searching for Smith on the phonebook lookup on these phones yields several results.

smith.a
smith.m
smith.m
smith.m
smith.t

etc.......I want it to show

smith, Adam
Smith, mark
Smith, Matthew
Smith, Michael
Smith, Trevor

Thanks,

[milenmar]

Hi.

anyone?

cheers

[ralph]

Experiment with this:
In the Teldir, create three names.
1 - Smith Bob   Ext 555
2 - Bob Smith   Ext 555
3 - Smith, Bob   Ext 555
Set the name for 'Bob Smith' to be the prime name.
Now your users can look the name up any way they want and it will always show as Bob Smith when connected to them.

Ralph

[milenmar]

thanks for that

I'd already tried it with 2 names and set the prime name and that displays when they ring correctly, which is half the battle

the other half of the battle is when searching for bob smith on your phone.....you type smith and the display would read smith.b

now if I added the 3rd entry in as Smith Bob without a comma I guess we're just gonna see 2 entries in the phone book when searching for Smith..... you'd see, smith bob (great) and smith.b (not so great)

that means we'd have duplicate entries