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Author Topic: Software Upgrade  (Read 2032 times)

Offline gimitel

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Software Upgrade
« on: March 05, 2012, 08:20:45 AM »

Hi there my Mitel friends.

I want to upgrade a Mitel Cxi from Rel 9.0 to MCD4.2
In the AMC the Software Assurance of this customer is inactive. Can i still upgrade the system wothout any problem ?

Thanks in advanced


Gimitel
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Offline bluewhite4

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Re: Software Upgrade
« Reply #1 on: March 05, 2012, 08:54:58 AM »
No, software assurance must be active to upgrade the system to anything above 9.X. You are free to downgrade or upgrade to a newer 9.x if one exists, but anything newer must have software assurance.
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Offline gimitel

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Re: Software Upgrade
« Reply #2 on: March 05, 2012, 09:49:21 AM »

Thanks for your help bluewhite4.

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